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Contact Panasonic Customer Service

Panasonic Phone Numbers and Emails

Toll-Free Number:

  • (877) 803-8492
    North America
Call customer service
Send Message

Customer Service:

  • +6 129 491 7400
    Australia
  • +6 129 491 7586
    Australia
  • +1 905 624 5010
    Canada
  • +911 800 103 1333
    India
  • +44 344 844 3899
    UK

Headquarters:

  • +8 166 908 1121

Investors/ Franchasing:

  • +44 134 485 3135
    Europe

Legal:

  • (855) 772-2891
    Privacy Inquiries

Panasonic Emails:

Accounting/ Billing
Complaints/ Feedback
Customer Service
India, Indonesia
Jobs/ Career
Filling application assistance
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
broadcast@br.panasonic.com
Brazil
Is this your business?

How to Contact Panasonic Customer Service?

Most Popular Number:

(877) 803-8492
North America
Total calls: 2 318 Issues resolved: 38 Last call: Apr 17, 2025
author avatar
PissedConsumer Reporter

If you have queries or need support regarding consumer products, you can reach out to Panasonic phone number at (877) 803-8492. For the same purpose, you can call (877) 803-8492 if you cannot reach out on the first Panasonic customer service 24-hour phone number. If you need help related to Panasonic Mobile handsets, contact the customer care line at (877) 803-8492 To ensure efficient resolution of your issue, first contact the appropriate team trained specifically for the problem you're experiencing. No matter what Panasonic phone support number you reach out to, you should receive customer service with the most effective assistance.

Panasonic customer service provides a convenient live chat feature for prompt resolution of its customers’ queries and more information on any questions. You can easily access this Panasonic support by browsing through the official website. On the website, head to the Contact Us section. This Panasonic service widget can be spotted at the bottom right corner of the screen page. You can initiate the chat, and Panasonic support will do their best to ensure your solutions are fixed. They also inform you on how to avoid similar circumstances in the future. If the chat agent is unavailable, you also have the option to submit a ticket at any time of the day. While you will not receive the message instantly, you can expect a revert within 48 business hours.

Panasonic customer service can also be reached by email if you cannot contact them via the phone number. You can email your problem to helpline@panasonic.com to receive assistance from Panasonic service. If your queries or issues are specific to the mobile handset, elaborate on your issue clearly and email it to mobile.support@in.panasonic.com. To make it convenient for customers and escalate the process, in the case where the matter is urgent, you can email the head of customer service by explaining what issue you are facing and seeking prompt assistance. The Panasonic support email address for this is service.head@in.panasonic.com.

Panasonic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Panasonic Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Panasonic is 8778038492. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 34% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as Panasonic may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Panasonic Website:

Panasonic Help Center:

Corporate Office Address:

Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Other Location:

1006 Kadoma

Kadoma City, Osaka 571-8501

Japan

More contact details

Panasonic Customer Service Reviews

1.3 / 5
Bad
Artelia Wct
Cordless phone won't reconnect . I hit *78 by mistake and it won't shut off
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Customer service did a great job fixing the problem at only took about 10 minutes for the fix. Gentlemen who I spoke with was great

Meagan Gev
Waste of time

disappointed. No service help available around me, no phone number to speak with someone, long sign up for nothing

Varick Ben
When answering phone can't hear any one
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No one answered or called still waiting not good customer service, I can't hear anyone when I answer. So.

People call I have to call them back using cid. I've missed very important calls.

I know it's probably something simple, please help, it use to work. Direct or send steps, how to.

Mariko Qoo
Problem not solved
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

No result to my problem at all. Frustrated
With no solution at all Tried hard without success.

This is all I can tell
I do not understand why you need so many symbols in this answer .

I have to keep writing
Why ? VVVVV

How Good is Panasonic's Customer Service?

Vickie L Uqx
Vickie L Uqx
Feels Disappointed | Feb 18, 2025

No response I wanted a simpler direction user manual how to operate my Panasonic microwave

Read full quote
Yohannes Mif
Yohannes Mif
Feels Satisfied | Dec 24, 2024

Love Panasonic. Excellent service and very professional

Read full quote
Oliviah Usg
Oliviah Usg
Feels Disappointed | Sep 18, 2024

Very difficult in reaching a live person, as you designed it.

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Powell Dsu
Powell Dsu
Feels Disappointed | Aug 08, 2024

Im not abel to conect

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Cash Thv
Cash Thv
Feels Satisfied | Jul 24, 2024

The phones are great if you can by it that is my phone told me over a week ago my order is coming but no one knows nothing about it

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Leray Eht
Leray Eht
Feels Disappointed | Jun 22, 2024

2024 and you can't get a warm body!!!! terrible customer service, jumped through hoops pushing , buttons for15min. and finally got through and was hung up on

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Summary of Panasonic Customer Service Calls

4.1K TOTAL
CALLS
01:34 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Panasonic?

Product/ Service Question:

  • “Microwave not working”
  • “Want to connect TWO cordless systems as ONE”
  • “Trouble resetting password on my cordless phone”

Request for Information Question:

  • “When we buy new phones do our contacts automatically get transferred”
  • “Camera support”
  • “Want to know if my TV is smart”

Return/ Replace Question:

  • “Return microwave”
  • “Need to change message on an older unit”
  • “Need to return product”

Account Question:

  • “Need to reset password on cordless phone”
  • “I forgot my password to open my laptop”
  • “Sign up for a warranty er gb86”

Shipping and Delivery Question:

  • “Missing order”
  • “Tv is not coming on”
  • “Locations in Manhattan”

Staff Question:

  • “Service help needed for a telephone for my godmother”
  • “Customer service”
  • “Costumer service”

Payments and Charges Question:

  • “Need a charger for. My. LUMIX camera”
  • “New phone , will not charge one of the receivers”
  • “Lost charger to razor”

Website/ Application Question:

  • “Install batteries”
  • “Body camera footage download”
  • “I installed of whisper bathroom exhaust fan. There is a five second delay after I turn the switch on before the fan starts. Is that normal?”

Employment Question:

  • “Job”
  • “Payroll”
  • “Employment verification”

Cards Question:

  • “I can't create a pin number”
  • “Inverter Panasonic Microwave the door is corroding. I m not even sure if it is still save to use it. but this time I will go tru and maybe doing it legally . I'm not willing to give my Credit card and pay for asking a question to a person”
  • “Because I am trying to get help on unlocking and every credit card they sre declining and they are good”

Activation/ Cancellation Question:

  • “Cancel order #shsp35349”
  • “Cancellation of a phone”
  • “Activate phones”

Refund Question:

  • “New iron Joann store will not refund my money”
  • “Refund”
  • “Pending email with info to process refund that's under manufacturer warranty/bought Apr 5, 2022 from WalMart zip 36606 SERIAL 6HD1200944O. Patricia B Tate”

Other Question:

  • “Asking a wuestion”
  • “New shaver problems”
  • “Can’t take pause off”

Compare Panasonic Customer Service To

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