Panasonic Phone Numbers and Emails

Toll-Free Number:

  • (877) 803-8492
    North America
Send Message

Customer Service:

  • +6 129 491 7400
    Australia
  • +6 129 491 7586
    Australia
  • +1 905 624 5010
    Canada
  • +911 800 103 1333
    India
  • +44 344 844 3899
    UK

Headquarters:

  • +8 166 908 1121

Investors/ Franchasing:

  • +44 134 485 3135
    Europe

Legal:

  • (855) 772-2891
    Privacy Inquiries

Panasonic Emails:

Accounting/ Billing
Complaints/ Feedback
Customer Service
India, Indonesia
Jobs/ Career
Filling application assistance
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
broadcast@br.panasonic.com
Brazil
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Panasonic Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Panasonic Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Panasonic is 8778038492. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 31% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Panasonic may ask you for the following information to identify you as a customer: first and last name, email or address.

View full overview ›

How to Contact Panasonic Customer Service?

Most Popular Number:

(877) 803-8492
North America
Total calls: 1 798 Issues resolved: 27 Last call: May 18, 2024

What Is the Panasonic Customer Services Phone Number?

If you have queries or need support regarding consumer products, you can reach out to Panasonic phone number at (877) 803-8492. For the same purpose, you can call (877) 803-8492 if you cannot reach out on the first Panasonic customer service 24-hour phone number. If you need help related to Panasonic Mobile handsets, contact the customer care line at (877) 803-8492 To ensure efficient resolution of your issue, first contact the appropriate team trained specifically for the problem you're experiencing. No matter what Panasonic phone support number you reach out to, you should receive customer service with the most effective assistance.

Panasonic customer service provides a convenient live chat feature for prompt resolution of its customers’ queries and more information on any questions. You can easily access this Panasonic support by browsing through the official website. On the website, head to the Contact Us section. This Panasonic service widget can be spotted at the bottom right corner of the screen page. You can initiate the chat, and Panasonic support will do their best to ensure your solutions are fixed. They also inform you on how to avoid similar circumstances in the future. If the chat agent is unavailable, you also have the option to submit a ticket at any time of the day. While you will not receive the message instantly, you can expect a revert within 48 business hours.

Panasonic customer service can also be reached by email if you cannot contact them via the phone number. You can email your problem to helpline@panasonic.com to receive assistance from Panasonic service. If your queries or issues are specific to the mobile handset, elaborate on your issue clearly and email it to mobile.support@in.panasonic.com. To make it convenient for customers and escalate the process, in the case where the matter is urgent, you can email the head of customer service by explaining what issue you are facing and seeking prompt assistance. The Panasonic support email address for this is service.head@in.panasonic.com.

PissedConsumer Club

Contact Information

Panasonic Website:

Panasonic Help Center:

Corporate Office Address:

Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Other Location:

1006 Kadoma

Kadoma City, Osaka 571-8501

Japan

More contact details

Panasonic Customer Service Reviews

1.3 / 5
Bad
Guest-5768224
Excellent customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I called Panasonic because I needed some help troubleshooting my new Panasonic cordless link to cell phones. Their customer service was very friendly and very helpful and my issue was resolved to my satisfaction. I would highly recommend the Panasonic cordless phone model number KX TGD863 a for a landline home phone

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Led lance L
No good

Cheap products broken door latch 2 years old poor customer service no response to questions buy something else!

Read full review
Monic Lzn
Portable phone prib

Batteries, not lasting. Do not purchase any upgrades.

Products can't get any customer support.

You can't get a phone line for technical support. Terrible.

Read full review
Dave Wry
Need to order film

Customer service is terrible Put me thru a long menu and
never talked to a sole This company needs to be more aware of their customers.

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How Good is Panasonic's Customer Service?

Rob Ext
Rob Ext
Feels Disappointed | Apr 27, 2024

Terrible

Read full quote
Cherilynn Mwd
Cherilynn Mwd
Feels Satisfied | Apr 19, 2024

The call was answered almost immediately, and the gentleman who I spoke with, was very knowledgeable and provided the answer within one minute. Now that’s what customer service is supposed to be like.

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Marrietta Jre
Marrietta Jre
Feels Disappointed | Apr 17, 2024

We have had our microwave for a year and a half and the power levels countdown and beep at randomly times. Service rep gave me a stupid reset to try that I knew would not work… just an exercise to put customers thru to make it feel like you are trying There seems to be no fix for this except to bring it in for repairs. *** machine and I am guessing Panasonic’s knows how to solve the issue but passes it on to repair company to make money from customer. Microwave is too expensive for this to happen. Have had cheap microwaves in past that have lasted for years and years with no issues. Will never buy another Panasonic microwave and will try to not buy any other Panasonic products in the future.

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Nicholus Zbz
Nicholus Zbz
Feels Disappointed | Apr 03, 2024

I purchased a bathroom fan (from Lowes) and I was calling to find out about the installation and I waited almost 1 hour and no one ever answered the phone.

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Dennis P Zgr
Dennis P Zgr
Feels Disappointed | Mar 25, 2024

I left a voicemail and sent an email on a Sunday. Today is Monday I have not heard anything back.

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Esra Vuv
Esra Vuv
Feels Disappointed | Mar 23, 2024

There was none

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Summary of Panasonic Customer Service Calls

3.6K TOTAL
CALLS
01:11 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Panasonic?

Request for Information Question:

  • “How to unblock a number”
  • “Need information on phone that will alert me to a voice mail call”
  • “Technical support”

Product/ Service Question:

  • “Why is there so much static on my Panasonic answering system?”
  • “Microwave warranty”
  • “Can't get phone to work”

Return/ Replace Question:

  • “Replacement remote”
  • “Cordless phone base replacement”
  • “Trying to fing a replacement cover and new led retrofit for one of your bathroom fan with cfl lights. The fan housing is @8x i”

Staff Question:

  • “Costumer service”
  • “Mixer grinder service center”
  • “Customer service”

Shipping and Delivery Question:

  • “Tracking a order”
  • “Because I got a gift wanted razors and I did not get the Guard comp I I gotta get that didn't have the guard”
  • “Cannot get the range extender to register”

Account Question:

  • “All incoming calls blocked”
  • “Cannot get numbers unblocked”
  • “Reset password”

Payments and Charges Question:

  • “All 4 phones beep message says charge 7hrs”
  • “Need a rechargeable battery for pas”
  • “Improper billing was only suspected to be &1.00 but was charged an additional $46.00 I want my money back”

Employment Question:

  • “Employment verification”
  • “401k plan”
  • “W2”

Website/ Application Question:

  • “Application follow up”
  • “App not working”
  • “Sons application for rehire”

Cards Question:

  • “Because I am trying to get help on unlocking and every credit card they sre declining and they are good”
  • “Need power card”
  • “Credit card machine”

Activation/ Cancellation Question:

  • “Activate phones”
  • “Cancel my text support contract”

Refund Question:

  • “Refund”
  • “Pending email with info to process refund that's under manufacturer warranty/bought Apr 5, 2022 from WalMart zip 36606 SERIAL 6HD1200944O. Patricia B Tate”

Other Question:

  • “Phone says the main unit no power”
  • “6f61091077”
  • “Cannot get answering machine to ring and record”

About

Summary

Panasonic is an international brand name for Japanese electric products manufacturer Matsushita Electric Industrial Co. In 1955, Matsushita created the brand Panasonic for the United States, Canada and Mexico. The Company was incorporated in March, 1918. At the present time, Panasonic corporate office is based in Kadoma, Osaka, Japan. Among the products offered by the company are DVD recorders and players, plasma and LCD display panels, Blu-ray Disc players, telephones, camcorders, microwave ovens, vacuum cleaners, digital cameras, shavers, projectors, batteries, laptop computers , portable CD, home stereo equipment and analog tape decks , electronic components and semiconductors. Panasonic has become the Official Worldwide Olympic Sponsor and Partner for Beijing 2008 Games.

Panasonic reviews and complaints

Panasonic is ranked 622 out of 3229 in Appliances and Electronics category

Official Company Name

Panasonic Corporation

Owner

Konosuke Matsushita

Motto/Slogan

Ideas for Life

Founded

1918

Type of Business

Online, Offline

Area Served

Australia, Worldwide, USA

Payment Methods

MasterCard

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