Contact Panasonic Customer Service
Panasonic Phone Numbers and Emails
Toll-Free Number:
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(877) 803-8492North America
Customer Service:
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+6 129 491 7400Australia
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+6 129 491 7586Australia
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+1 905 624 5010Canada
Panasonic Emails:
Panasonic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Panasonic Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Panasonic is 8778038492. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 31% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Panasonic may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Panasonic Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Panasonic is 8778038492. 96% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 31% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Panasonic may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Panasonic mainly because of product/ service, request for information and return/ replace.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Panasonic is panasonic.de@eu.panasonic.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Panasonic Customer Service?
Most Popular Number:
| Total calls: 2 708 | Issues resolved: 46 | Last call: Jan 21, 2026 |
Contact Information
Panasonic Website:
Panasonic Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1006 Kadoma
Kadoma City, Osaka 571-8501
Japan
Panasonic Customer Service Reviews
I have tried 4 days this week to get in touch with customer service on the phone. I have left detailed messages and my name and phone number.
No response.
Today I did a chat with an expert who sent me a form to fill out and pay with my credit card. The site isnt working even though my credit cards are in good standing and useable everywhere else
Asked 1 question. No snswer. Want to buy cordless Panasonic phone.???confusing back & forth & I dont like pissed consumer!!!
How Good is Panasonic's Customer Service?
Summary of Panasonic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Panasonic?
Product/ Service Question:
- “Warranty”
- “Setting up phone”
- “Tech question”
Request for Information Question:
- “Order status”
- “Phone question”
- “Camera repair status”
Return/ Replace Question:
- “I need a back leg replacement for my Panasonic microwave”
- “Very bad frequently malfunctioning fax machine. U should send me a replacement asap.”
- “Item ordered didn’t fit my shaver and wanted to return it”
Account Question:
- “Need to change phone back to English”
- “Need the code for the universal remote”
- “Need code number to be able to change lines in phone”
Shipping and Delivery Question:
- “Non delivered package”
- “Missing order”
- “Tv is not coming on”
Staff Question:
- “Customer service”
- “Telephone service cuts out”
- “Tv service”
Payments and Charges Question:
- “Charger”
- “One base not charging the phone”
- “Phone batteries not charging”
Website/ Application Question:
- “Website is running me I circles, broken lens. Would like to know if I can get it fixed”
- “Install batteries”
- “Body camera footage download”
Employment Question:
- “Job”
- “Payroll”
- “Employment verification”
Cards Question:
- “I can't create a pin number”
- “Inverter Panasonic Microwave the door is corroding. I m not even sure if it is still save to use it. but this time I will go tru and maybe doing it legally . I'm not willing to give my Credit card and pay for asking a question to a person”
- “Because I am trying to get help on unlocking and every credit card they sre declining and they are good”
Refund Question:
- “Seeking a refund”
- “Refund”
- “New iron Joann store will not refund my money”
Activation/ Cancellation Question:
- “My Order SHSP39193 was cancelled on 06/05/2025, and I have not received a refund of $63.99 that I was charged”
- “Cancel order #shsp35349”
- “Cancellation of a phone”
Other Question:
- “No sound on tv with direc tv”
- “Phone keeps saying it’s busy and I cannot make calls”
- “We need a new TV. Can you fix this one?”
Compare Panasonic Customer Service To
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