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I had my GX8 with the Lumix Leica 100-400mm lens in my camera protective bag and it slipped from my hand and fell from a height of half a meter.The Lenses bayonet teeth broke and is impossible to repair it, since 3 different Panasonic centres in Cyprus Greece and Uk informed me that there are no spare parts so is not possible to fix it.

Only the UK centre was bothered to give me a phone number of their technical section and as there technician informed me the lens is not produced anymore that is why there are no spare parts available. I am wondering how a 2015 model lens is not produced anymore, but is still advertised as top of the end lens.

And since there are no spare pats available why I wasn't informed about it when I bought it.So I deeply regret that I invested in this lens and in general in the Lumix system since there is absolutely no technical support and I have several other Lumix lenses in my collection.

Review about: Panasonic Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1800.

Preferred solution: Let the company propose a solution.

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