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Panasonic

Panasonic

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What is your customer experience with Panasonic?

Panasonic Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Panasonic has 1.7 star rating based on 253 customer reviews. Consumers are mostly dissatisfied.

  • 17% of users would likely recommend Panasonic to a friend or colleague.

  • Rating Distribution
  • Pros: Good product, How product should work if it worked, Product.
    Cons: Useless customer service, Lousy customer service, Customer service.

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Media from reviews

Panasonic - Microwave Rusty inside but still in working condition
Panasonic - Microwave Rusty inside but still in working condition - Image 2Panasonic - Microwave Rusty inside but still in working condition - Image 3Panasonic - Microwave Rusty inside but still in working conditionPanasonic - Microwave Rusty inside but still in working condition - Image 2Panasonic - Microwave Rusty inside but still in working condition - Image 3Panasonic - Microwave Rusty inside but still in working condition - Image 4
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service phone customer customer service microwave number problem issue support cordless
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Artelia Wct
map-marker Farmington, Connecticut

Cordless phone won't reconnect . I hit *78 by mistake and it won't shut off

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Customer service did a great job fixing the problem at only took about 10 minutes for the fix. Gentlemen who I spoke with was great

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Machon D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Burned hole inside microwave

Panasonic - Burned hole inside microwave
Contains 1 confidential file for company representatives

I noticed the microwave was smoking and wouldn't be used. I looked in and noticed that *** had burned on the top of the microwave.

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Loss:
$149

Preferred solution: Full refund

Deborah S Mnj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Knoxville, Tennessee

Just to let you know

People are very quick to ride in when something is wrong. But how often do they tell you when something is right?

My husband and I bought a Panasonic television 18 years ago. It has been one of the best TVs we have ever owned everybody remarks on what a great picture it shows.

And it still shows a great picture. I just wanted to let you know that whatever youre doing, keep up the good work.

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User's recommendation: If you want the best buy, Panasonic. You won’t be disappointed.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oshawa, Ontario

Microwave Rusty inside but still in working condition

Panasonic - Microwave Rusty inside but still in working condition
Panasonic - Microwave Rusty inside but still in working condition - Image 2
Panasonic - Microwave Rusty inside but still in working condition - Image 3
Contains 1 confidential file for company representatives

Replaced the microwave.this is a health issues .Rust inside the microwave can't be safe outside is in good condition and its working well just a surprise to see how unhealthy this is

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Oshawa, Ontario

Microwave Rusty inside but still in working condition

Panasonic - Microwave Rusty inside but still in working condition
Panasonic - Microwave Rusty inside but still in working condition - Image 2
Panasonic - Microwave Rusty inside but still in working condition - Image 3
Panasonic - Microwave Rusty inside but still in working condition - Image 4
Contains 1 confidential file for company representatives

Just cleaning and notice it is Rusty unhealthy and unsafe still in good working condition. Store warranty expire and I it to be replace.

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User's recommendation: Unsafe

Meagan Gev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Portland, Oregon

Waste of time

disappointed. No service help available around me, no phone number to speak with someone, long sign up for nothing

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Vickie L Uqx

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Verified Reviewer
| map-marker Burnsville, Minnesota

Help w new microwave

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I need basic constructions how to operate my new Panasonic microwave just very basic questions. I need to talk to a person owner manual N & SB65NS

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Vickie L Uqx

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Verified Reviewer
| map-marker Burnsville, Minnesota

User manual for microwave

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Updated by user Feb 18, 2025

No response I wanted a simpler direction user manual how to operate my Panasonic microwave

Original review Feb 17, 2025

I need to talk to someone for a simpler owners manual for model number NN SB65NS microwave. For instance, what is the default cooking temperature so I dont have to change it to something else please let me talk

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Brian E Pju

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Verified Reviewer
| map-marker Gresham, Oregon

Hate product

Bought new Panasonic microwave and hate it. Can't see the buttons to operate it.

Why make an appliance with button functions you cannot see. What a waste of money.

Product works great if you can get it started with help of a light source. Learned a very valuable lesson on this buy.

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User's recommendation: Don't buy

Isiac Fdf
map-marker Williamson, West Virginia

Need paper manual for Panasonic KX-TGF353.

Send me a paper manual for my system. I am unable to download this. I am a senior and need help with this matter.

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Anonymous
map-marker Glen Burnie, Maryland

Problem with cordless phone blocking number

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said they were closed on Thursday at 4pm when the recording said they are open 8 til 6pm m-f. really?

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ADAM S Mwd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Corona, California

Question

I just purchased a Panasonic Microwave from Best Buy for $289.00. Why does the flashing, a simple piece of plastic to frame the unit into a wall, cost $310.00?

More than the microwave itself? This is the most unbelievable thing I have ever seen in my 68 years on this earth!

I have to pay MORE than the microwave for a piece of plastic to frame the unit for installation? Is your company mad?

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Pros:
  • Great equipment great quality

Preferred solution: An explanation!

User's recommendation: Don't Buy Panasonic!

Anonymous
map-marker Wesley Chapel, Florida

Trying yo reach customer support

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Issue with my phones. I guess it is time to purchase another brand! Will share with friends to do the same.

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User's recommendation: Don’t buy Panasonic products

renee f Vfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone not working

There are two phones that keep blinking about messages when the main box has messages turned off. 561-625-****.

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Patricia R Ipu

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Verified Reviewer
| map-marker Sun Prairie, Wisconsin

Blinking lights but won’t turn on and sometimes turn off

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I am having issues with one of your Panasonic flat screens. What have you guys done to correct the issue with the power button?

It keeps turning off and I have done all the troubleshooting for this. I hate to throw out this 65-inch Panasonic.

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Preferred solution: over the phone assistance to fix my TV please

Larry M Mlc

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Verified Reviewer

Never got help only recorded run around. Panasonic a once respected company now no regard for its clients. So disappointed

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Need information to purchase the latest cordless phone with a link to cell model. Can't get any answers on which is the newest production model, and what year it was introduced.

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Cons:
  • Virtually no service

Preferred solution: Answers

User's recommendation: Don look to buy panasonic

About

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Summary

Panasonic is an international brand name for Japanese electric products manufacturer Matsushita Electric Industrial Co. In 1955, Matsushita created the brand Panasonic for the United States, Canada and Mexico. The Company was incorporated in March, 1918. At the present time, Panasonic corporate office is based in Kadoma, Osaka, Japan. Among the products offered by the company are DVD recorders and players, plasma and LCD display panels, Blu-ray Disc players, telephones, camcorders, microwave ovens, vacuum cleaners, digital cameras, shavers, projectors, batteries, laptop computers , portable CD, home stereo equipment and analog tape decks , electronic components and semiconductors. Panasonic has become the Official Worldwide Olympic Sponsor and Partner for Beijing 2008 Games.

Panasonic reviews and complaints

Panasonic is ranked 746 out of 4330 in Appliances and Electronics category

Official Company Name

Panasonic Corporation

Owner

Konosuke Matsushita

Motto/Slogan

Ideas for Life

Founded

1918

Type of Business

Online, Offline

Area Served

Australia, Worldwide, USA

Payment Methods

MasterCard

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