Aiken Tap

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Verified Reviewer
| map-marker Fort Worth, Texas

Panasonic won’t replace my microwave that is starting to become rusty the microwave is defective

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I bought a microwave and it has begun to become rusted and all they offer is 30% back to me instead of saying we will replace it .. the microwave came defective I sent them pictures, serial number and my receipt and still they only offer 30% from when I buy another one instead of replacing it .. I think thats wrong and I cant even talk to a manager Angry
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User's recommendation: Don’t buy Panasonic they will not replace the product they make too much excuses

Richard G Xqs

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Verified Reviewer

Help with a wireless headphone for a Sanyo television 52 inch

Panasonic - Help with a wireless headphone for a Sanyo television 52 inch
Trying to hook up a sound core wireless headset to the TV and dont know which jacks to put it in. I can use your help I am 74 years old and not electronic knowledgeable please can you call me on my cell phone and walk me through it would greatly appreciate it. My phone number is area code 302-383-****. My name is Richard.
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Preferred solution: Just help on hooking up the wireless headset to the TV

Leonidas Dcd
map-marker San Ramon, California

Yes but specific to finding a replacement solution to a whisper type bathroom fan with cfl lights. I need four replacement upgrades to led light and the new pull down covers Thanks Stanbochenek@***a

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Panasonic - Yes but specific to finding a replacement solution to a whisper type bathroom fan...
Trying to fing a replacement cover and new led retrofit for one of your bathroom fan with cfl lights. The fan housing is @8x i
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Richard G Xqs

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Verified Reviewer
| map-marker Bellmawr, New Jersey

Help with a wireless headphone for a Sanyo television 52 inch

Panasonic - Help with a wireless headphone for a Sanyo television 52 inch
Cannot find the correct wiring to plug into the TV for wireless headset And can use some help I am 74 years old not good with electronics
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Ryan L Ttk

Microwave warranty

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No phone number to call for customer service. If you do want to talk to someone you have to pay $5. My microwave starts running as soon as you shut the door. No time was set, just shut the door and it starts. Tried unplugging and plugging it back in and still does the same thing. Havent even had it 6 months.
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Pros:
  • Works good when it worked
Cons:
  • Customer service has no number to call

Preferred solution: Replace microwave or refund

User's recommendation: If you want good customer service buy a different brand.

Anonymous
map-marker Homer, Alaska

*** customer service and contact info...

I tried to find a direct method to contact panasonic. But all I got is one big *** useless electronic runaround that led to absolutely nowhere.

There is NO direct contact method. No email, no chat services at all save for the one monitored and handled by their computer... no live services of any kind. There's not even a single telephone number, toll free or otherwise to call.

They did a remarkable job at patting themself on the back, did a great job at bragging...

They went out of their way to really showcase and brag about what a great company they are. But they left out any and all pertinent contact information, whether direct or indirect. Every single link in their website leads all of the web surfers running in circles because they have this ENORMOUS and excessively confusing plethora of multiple choice answers that all lead back to the very first page.

I'm disgusted. Panasonic used to be a great company that provided great products.

Moreover, they were actually a caring company whose main concerns were always on their customers. Now, they're big corporation and just don't give a *** about us anymore... like all the rest...

Nikon, canon, and especially apple. I'm done with them all.

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User's recommendation: avoid them...

1 comment
Guest

The worst, most irritating, offensive, useless, garbage phone company on earth. They don't respond, things don't always work correctly, you cannot get help on the phone because too many other customers are on the rest of the phones.

I need to know how to eliminate old blocked numbers and there is nothing workable on the site. Damn them!

If you have an option... take it.

Resolved
Barry F Xnl

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Verified Reviewer

Resolved: *** service

Updated by user Apr 05, 2024

Company fixed the issue and I have been provided with apology. Got product to work properly

Original review Mar 21, 2024
I have a brand new system that does not receive incoming calls & you want to charge me for solution!
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Loss:
$250
Cons:
  • Horrible custer support

Preferred solution: MYSYSTEM WORKING PROPERLY

User's recommendation: TERRIBLE CUSTOMER SUPPOY

Dennis P Zgr

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Verified Reviewer
| map-marker Carros, Provence-Alpes-Cote Dazur

HomeHawk issues

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Camera has worked good until I changed my Comcast router. Since then no matter what I do according to their instructions I cannot get it to reconnect even though it shows to correct WiFi.
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Pros:
  • Good products
Cons:
  • Connect to wifi issues

Preferred solution: New HomeHawk window camera or tell me how to fix the one I have.

User's recommendation: Don’t change routers

Anonymous
map-marker Rancho Cucamonga, California

Microwave not working

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Microwave is only a year and a half old and has issues. The power level button does a countdown and beeps at random times so we cannot keep it plugged in. The actual microwave works sometimes if you want warm something up, but then sometimes it doesnt work. We bought this microwave to fit into a cabinet and had additional trim pieces as well, so not a cheap investment. My last microwave last over 10 years so I am a little upset this one *** out just after the warranty expired.
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User's recommendation: Stay clear of it! Model NN-966SN

Ramez S Hji

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tumby Bay, South Australia

Ramez Sabat

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Panasonic - Ramez Sabat
Panasonic Hs59 water has been put on camera how do I fix it? In Bethlehem and America Ramiz sabat Ramez sabat wanted things to get fixed resloved
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Loss:
$100000
Pros:
  • Panasonic hs 59 circuit city receipt
Cons:
  • Premium

Preferred solution: Full refund

User's recommendation: Best reviews good reviews

Resolved
Debbie M Xej

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Resolved: Microwave warranty NN-SN77HS

Panasonic - Microwave warranty NN-SN77HS
Updated by user Jan 25, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 18, 2024
Nothing happened. I want a refund. I was told I had to take my microwave to someone an hour away. So they can say it doesn't work. It should not be costing me money to get some justification for an appliance that died only 5 months after the purchase date
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Loss:
$239

Preferred solution: Full refund

Anonymous
map-marker Stamford, Connecticut

Not much help

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After being on hold I got switched over to buy medical insurance Never got a live person 45 mins wasted & got nowhere
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User's recommendation: Don’t buy Panasonic

DILIP P Htw

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Verified Reviewer
| map-marker Downey, California

No Customer service

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Panasonic - No Customer service
I bought a Panasonic Chef Oven and started having problems with the steam cooking. It always leaked water and stopped working half -way through the cycle. So anyway I contacted them and since it was still under warranty , they gave me a choice to repair or get a refund. I chose the refund. Now they are asking me all sorts of silly questions eg. where is the location etc which I answered them all. All of a sudden they have stopped the communication. It has been 1 month since we have been communicating and 1 week since I heard from them.
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Loss:
$550
Pros:
  • Well known company
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Don't buy the Panasonic NU-SC180B 7-in1 Home Chef Compact Oven with Convection Bake

UriyaDavid y

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Verified Reviewer

LUMIX camera

I have the lumix s5miix and i wonder if there is a chance to add to the next firmware update option to close the mechanical shutter while switching lenses to protect the sensor or when the camera turned off Btw your products are the best! always at the highest quality! Thank you for that:)
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Pros:
  • Reliability
  • Quality
  • Care about their costumers
Anonymous
map-marker Chicago, Illinois

Tv doesn't tune Ota broadcast signals

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I called for customer support. I didn't receive any support. Just data mining robots. No humans to speak with. Unbelievably frustrating to spend all day on hold, and even if you're able to reach a human being, they don't speak English that can be understood, they are working remotely, have 10 kids screaming in the background, chickens squawking, etc. Customer service does not exist. Don't even know why I'm replying to this. No one will ever read this. Not only do you not offer customer service, but the entire time spent on hold, the robots are trying to sell me something. It's pitiful!
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User's recommendation: Don't ever buy anything from Panasonic

Christine C Csu

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Verified Reviewer

Help with batteries for desktop and cordless

Need help with batteries for landline and cordless phones ? Can you please tell me Wich batteries to purchase for each phone please Landline and cordless Or are they the same?
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Preferred solution: Battery advice

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