I sent my washing machine Panasonic Model NA - F - 62 B
to Digital Electronic run by Mr. Sajid ( Tel +92-3217618078, +92-300-7209566 authorized workshop in Faisalabad Pakistan on August 6, 2015. He charged heavy amount on the name of repair which he did not do to the level of perfection (receipt no 2285). Called machine three times from my house to workshop charging for carriage.
His complaint was lodged to regional office of Panasonic in Pakistan, Lahore (Tel +92-42-36370604.
Nothing done in my favor. My complaint is not addressed at all.
Copy of receipt could not be uploaded. If you need, it can be sent through email.
I advise people not to buy Panasonic products if after sale services are not up to mark.
Dr M Babar Imran
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $300. The author is overall dissatisfied with Panasonic. The most disappointing about panasonic repair from Panasonic was after sale service is very poor Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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